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8/4/2017 1:32:25 AM

ELEC Warranty Terms and Conditions


• Warranty Period: The DVR is guaranteed against defects in workmanship and material for a period of 12 months from your original purchase date. Cameras and other accessories carry a warranty period of 3 months. Accessories qualify as items such as power supplies, USB mouse, mounting brackets, splitter cable, etc.


• You must present a dated receipt or order ID as proof of purchase. Any unit which proves defective during the stated period will be repaired without charge for parts or labor and/or replaced at the sole discretion of ELEC.


•Limitations-This warranty does not apply to:

1. Any costs associated with the fitting or removal of this product by a technician or installer, and any other costs associated with its use are the responsibility of the end user. This warranty applies to the original purchaser of the product only and is not transferable to any third party.

2. ELEC is not responsible for any incidental, accidental, or consequential damages arising from the use of this product. Such damages could be arising from ① Force Majeure, such as flood, lightning, earthquake, thunder. ② Misuse, accident, modification, power failure or surge, unsuitable physical or operating environment, deliberate acts like smashing, or failure caused by items not provided, supplied or sold by ELEC. On such case, the customer shall responsible for all shipping costs incurred when shipping to and from international address.


Unauthorized end user or third party modifications to any component or evidence of misuse or abuse of the device will render all warranties void, including permanent alteration of the device by the end user and any defects caused by software viruses.


By law some countries do not allow limitations on certain exclusions in this warranty. Where applicable by local laws, regulations and legal rights will take precedence.



Thanks for purchasing our product.

Please fill out the warranty information below carefully and keep it for your records.

Please contact ELEC Customer Support at shcs@elec.com for any warranty questions.

•Product Description:

•Product Model No.:

•Date Of Purchase:

•PayPal Unique Transaction ID:

•Purchaser's First And Last Name:






HONG KONG , 999077

Email:  shcs@elec.com

TEL:  +86 185-6574-6648

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